Services

An unanswered phone is losing you business. Business that will go to the competitor who answers the phone quickly and in person. The facts speak for themselves. Research shows 3 out of 4 callers refuse to wait beyond 6 rings. A busy signal puts off 80% of first time callers – permanently.

Armchair is the answer to improved customer relations. With Armchair and the MOT/Service Bookings, we offer phone-based, motor dealership orientated solutions which can be tailored to suit your business needs. Through the combination of our team of highly trained, friendly and articulate tele-receptionists and the very latest technology, we have all it takes to enhance the customer experience.

Our services include:

Inbound Reception Service

Answering your phones promptly and in person, Armchair will make your customers feel important and confident their call has been dealt with by the right person. You’ll see an increase in customer satisfaction and your sales and profits.

Outbound

The goldmine in your business is the relationship with your customers. Our fully trained service booking team can become part of your service department, by phoning your customers and making bookings and creating a considerable increase in your service business.

Put Armchair to the test and let us answer all your calls for free over one week. Your calls will be answered within 3 rings, in your company name, personally and with courtesy. You'll see an increase in customer satisfaction and capture all that business you could have lost.

Testimonials

West London Motor Group (49 KB)

Mercedes-Benz of Edinburgh (53 KB)

Southampton Audi (219 KB)

Now Vauxhall (129 KB)